Building successful virtual teams建立成功的虚拟团队

书籍目录

Preface    Reference  Introduction    1 Collaboration in the Twenty-First Century    1.1 The Knowledge Era   1.2 The Knowledge Worker-The New Economic Resource   1.3 Knowledge Management and Collaboration   1.4 The Virtual Team-A Promising Investment   1.5 Building the Business Case   References 2 Collaborative Technologies    2.1 Technologies Overview   2.2 Selecting the Right Technology   2.3 Integration Issues 3 From the Traditional to the Virtual Team    3.1 The Virtual Challenge-Building Trust   3.2 Group Dynamics   3.3 Smart People Getting Smarter   3.4 Dealing with Cultures   3.5 Facilitating the Team   3.6 Measuring Results 4 Ecollaboration Methodology    4.1 A Methodology-A Basic Recipe   4.2 Resources, Roles, and Responsibilities   4.3 Plan and Deliverables   4.4 The Tasks in Detail   Phase 1 Project and Change Management   Phase 2 Analysis and design   Phase 3 Implementation   Phase 4 Ecollaboration management 5 Key Success Factors  6 Conclusion  Appendix A: List of Templates Included on the CD  Appendix B: How to Use the CD-ROM List of Acronyms  Selected Bibliography   About the Author Index

作者简介

This definitive resource provides you with a start-to-finish methodology for building and implementing successful virtual teams in any organization. It describes today’s best practical tools in virtual team design, project management, and change management to give you a rich, hands-on understanding of virtual collaboration and the many benefits that build the case for virtual team initiatives. You get expert guidelines for evaluating today’s collaborative technologies and software applications, and selecting those that best meet an organization’s specific needs.   



The book systematically maps out every step of team implementation, from identifying ideal participants to measuring team performance, and its coverage of key success factors gives you a veritable checklist of critical issues to monitor. Throughout, you find expert guidance to overcome the challenges unique to virtual teams, such as the need for facilitation in the absence of face-to-face encounters. Examples and case studies offer you field-tested perspective that further ensures your effective transition from traditional teams to virtual teams in any setting.

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