服务业英语800句

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出版社:高等教育出版社
出版日期:2002-12
ISBN:9787040063264
作者:
页数:499页

章节摘录

  1.(Mr.Brown)B:Miss Fang,I’m planning a trip to Xi’an.I’d likeyou to make the necessary arrangements for me. (His Secretary Fang) F:Certainly,sir.When are you leaving and how would you like to go?l’Il get in touch with the travel a-gency布朗先生:方小姐,我准备去西安出差。请你作一下必要的安排。 秘书方小姐:当然可以,先生。您打算什么时候出发,想怎么走呢?我将和旅行社联系。  2.B:Miss Fang,do you have my itinerary ready? F:Yes,Mr.Brown.Here it is. 布朗:方小姐,我的旅行计划你准备好了吗? 方:是的,布朗先生。它在这儿。

书籍目录

PART ONE ELEMENTARY ENGLISH 100基础英语100句UNIT Ⅰ Greetings and Getting Acquainted(问候及结识)UNIT Ⅱ Telephone Manners(电话用语)UNIT Ⅲ Offering and Asking for Help(提供和请求帮助)UNIT Ⅳ Extending and Responding to Apology andGratitude(道歉及道谢)UNIT Ⅴ Wishes,Congratulations and Consolations(祝愿、祝贺及安慰)UNIT Ⅵ Invitations and Appointments(邀请与约会)UNIT Ⅶ Giving Advice and Suggestions(忠告与建议)UNIT Ⅷ Persuasion,Agreement and Disagreement(劝说、同意及不同意)UNIT Ⅸ Asking and Showing Directions(问路及指路)UNIT Ⅹ Bidding Goodbye(道别)PART TWO ENGLISH 100 FOR SECRETARIAL STAFF文秘人员英语100句UNIT Ⅰ Receiving Visitors(接待访客)UNIT Ⅱ Taking Messages(记录口信)UNIT Ⅲ Making Appointments(安排约会)UNIT Ⅳ Dealing with the 0ffice Routine(处理日常事务)UNIT Ⅴ Job Interviews(求职面试)UNIT Ⅵ Using the Telephone(接打电话)UNIT Ⅶ Planning a Business Trip(it划商务旅行)UNIT Ⅷ Arranging Conferences(安排会议)UNIT Ⅸ Interpreting at Conferences(会议翻译)UNIT Ⅹ Making Suggestions(提出建议)PART THREE ENGLISH 100 FOR TAXI/BUS DRIVERS出租车(公交车)司机英语100句UNIT Ⅰ Taking Taxi 0rders(接受订车)UNIT Ⅱ Get in,Please(扬招上车)UNIT Ⅲ Ready to Start(准备出发)UNIT Ⅳ On the Way(行车途中)UNIT Ⅴ Traffic Jam(交通堵塞)UNIT Ⅵ Introducing the Attractions(旅游介绍)UNIT Ⅶ Tackling Emergencies(处理意外)UNIT Ⅷ Charging the Fare(收取车费)UNIT Ⅸ Bidding Goodbye(到站送客)UNIT Ⅹ On the Bus(公交车上)PART FOUR ENGLISH 100 FOR HOTEL STAFF宾馆员工英语100句UNIT Ⅰ Taking Room Reservations(接受订房)UNIT Ⅱ At the Reception Desk(在接待处)UNIT Ⅲ Bell Service(应接服务)UNIT Ⅳ The Business Center and the CentralSwitchboard(商务中心及总机服务)UNIT Ⅴ Foreign Currency Exchange(外币兑换)UNIT Ⅵ Housekeeping(Ⅰ)(客房服务(一))UNIT Ⅶ Housekeeping(Ⅱ)(客房服务(二))UNIT Ⅷ At the Hotel’s Restaurant,ShoppingArcade,and Gym(在宾馆的餐厅、商场及健身房)UNIT Ⅸ Settling Complaints(解决投诉)UNIT Ⅹ At the Cashier’S Desk(在收银处)PART FIVE ENGLISH 100 FOR SHOP ASSISTANTS营业员英语100句UNIT Ⅰ General W0rk Procedures(工作规范)UNIT Ⅱ At the Foodstuff Counter(在食品部)UNIT Ⅲ At the Pharmacy Counter(在药材柜)UNIT Ⅳ At the Art and Craft Department(Ⅰ)(在工艺美术品部(一))UNIT Ⅴ At the Art and Craft Department(Ⅱ)(在工艺美术品部(二))UNIT Ⅵ At the Textile and the Knitting-W00lDepartment(在纺织品和毛线部)UNIT Ⅶ At the Garment Department(在服装部)UNIT Ⅷ At the Cultural and Recreational Department(在文化娱乐部)UNIT Ⅸ At the Cosmetics Department(在化妆品部)UNIT Ⅹ At the Bazaar(在小商品市场)PART SIX ENGLISH 100 FOR RESTAURANT WAITERS餐馆服务员英语100句UNIT Ⅰ Seating the Diners(迎宾就坐)UNIT Ⅱ Taking Orders for Chinese Cuisine(听点中菜)UNIT Ⅲ Taking Orders for Western Cuisine(听点西餐)UNIT Ⅳ Serving the Dishes(宴席上菜)UNIT Ⅴ Celebrations(喜庆活动)UNIT Ⅵ Chinese Breakfast(中式早餐)UNIT Ⅶ Western Breakfast(西式早餐)UNIT Ⅷ Settling Complaints(处理投诉)UNIT Ⅸ At a Bar(酒吧服务)UNIT Ⅹ Accepting the Payment(接受付款)PART SEVEN ENGLISH 100 FOR BEAUTY PARLOR AND CLUB STAFF美容康乐业从业者英语100句UNIT Ⅰ Deep Face-Cleansing(皮肤清洁)UNIT Ⅱ The Make-up(Ⅰ)(化妆(一))UNIT Ⅲ The Make-up(Ⅱ)(化妆(二))UNIT Ⅳ Hair Setting(理发)UNIT Ⅴ Hair Perm for Ladies(女士烫发)UNIT Ⅵ Hair Cutting for Men(男士理发)UNIT Ⅶ Our Recreational Club(康乐总汇)UNIT Ⅷ Sauna Bath and Swimming(桑拿浴与游泳)UNIT Ⅸ Bowling,Gongfu and Others(保龄球、功夫及其他)UNIT Ⅹ Singing and Dancing(音乐歌舞)PART EIGHT ENGLISH 100 FOR PROPERTY MANAGEMENT CLERKS物业管理员英语100句UNIT Ⅰ Lease(Ⅰ)(租赁(一))UNIT Ⅱ Lease(Ⅱ)(租赁(二))UNIT Ⅲ Recreational Facilities(娱乐设施)UNIT Ⅳ Premises Facilities(房屋设施)UNIT Ⅴ Move-in Procedures(入住手续)UNIT Ⅵ Premise Maintenance(物业维修)UNIT Ⅶ Service Center(服务中心)UNIT Ⅷ Convenient Store(方便店)UNIT Ⅸ Wishes,Congratulations and Consolations(祝愿、祝贺与安慰)UNIT Ⅹ Settling Complaints(处理投诉)

作者简介

《服务业英语800句》是服务业实用英语口语教材。全书分为8大部分:基础英语100句;文秘人员英语100句;出租车(公交车)司机英语100句;宾馆员工英语100句;营业员英语100句;餐馆服务员英语100句;美容康乐业从业者英语100句;物业管理员英语100句,每部分有10个单元,每单元含基本句10个及相关口笔头练习数项,浅显易学,针对性强。
《服务业英语800句》可供有初中英语水平的中等职业学校学生使用,也可作为在职职工及再就业人员自学、培训、行业等级考试的参考用书。《服务业英语800句》配有录音带。

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