白领办公高手过招

章节摘录

　　In the management review conducted every year， we would， responding to clients new de- mands， increase our requirements on product and service quality， and reflect them in our quality goal. The reason for making a decision is that a problem exists， goals or objectives are wrong， or something is standing in the way of accomplishing them. For managers， every decision has constraints based on policies， procedures， laws， precedents， and the like. Often managers must make a best guess at what the future will be and try to leave as little as possible to chance， but since uncertainty is always there， risk accompanies decisions. For ex- ample， managers sometimes treat problems by con- vention. Because individuals and organizations fre- quently have different ideas about how to attain the goals， the best choice may depend on who makes the decision.　Frequently，　departments or units within an organization make decisions that are good for them individually but that are less than optimal for the larger organization. Some of these objec- tives are more important than others， but the order and degree of importance often vary from person to person and from department to department.

前言

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书籍目录

Chapter 1 Newcomers  Unit 1 Notifying to Work  Unit 2 Remuneration and Benefits  Unit 3 Employment Contract  Unit 4 First Day in the Company  Unit 5 Working Environment  Unit 6 Training  Unit 7 Complimenting and Criticizing the StaffChapter 2 Personnel Work  Unit 1 Being Late  Unit 2 Asking for Leave  Unit 3 Working Overtime  Unit 4 Asking for a Salary Raise  Unit 5 Promotion  Unit 6 Recruiting a New Staff  Unit 7 Transferring  Unit 8 Resignation  Unit 9 Firing  Unit 10 Company Bonus  Unit 11 Performance ReviewChapter 3 Day-to-Day Work  Unit 1 Arranging Appointments  Unit 2 Thanks and Apology  Unit 3 Dealing with Complains  Unit 4 Compensation Claim  Unit 5 Making Calls  Unit 6 Entertaining the Clients  Unit 7 Schedule  Unit 8 File Keeping  Unit 9 Meetings  Unit 10 Company DressChapter 4 Business Reception  Unit 1 Meeting Clients at the Airport  Unit 2 Greetings  Unit 3 Arranging Hotels  Unit 4 Around the Workshop  Unit 5 Business Dinner  Unit 6 Sightseeing with the Guests  Unit 7 Seeing Off ClientsChapter 5 Going Abroad on Business  Unit 1 Arranging the Plan  Unit 2 Passport and Visa  Unit 3 At the Customs  Unit 4 At the Hotel  Unit 5 Calling On Clients  Unit 6 Trade Fairs  Unit 7 Travel ReimbursementChapter 6 After Work  Unit 1 Diet Culture  Unit 2 Traveling  Unit 3 Fitness  Unit 4 Tasting life  Unit 5 Money Management  Unit 6 Cars  Unit 7 Buy a House

编辑推荐

　　超炫口语·地道表达　　张口就来·招招制胜

作者简介

《白领办公高手过招》分为新人入职、职场人事、日常办公、商务接待、海外出差、工作之外6章49个单元，涵盖了白领所能遇到的各种场景，包括办公室谈话、与上级交涉、出差拜访客户、接待访客以及下班之后的娱乐休闲等各方面的内容。书中列出了在日常工工作中最常用的语句，展示了工作中最真实的场景，提供了最可以脱口而出的流畅表达。相信这样一《白领办公高手过招》，可以帮助读者用得体的礼节和地道的英语与客户侃侃而谈，与老板谈笑风生，与同事畅所欲言!

图书封面

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