出版社:John Wiley & Sons Inc
出版日期:2007-1
ISBN:9780470095881
作者:Parmenter, David
页数:236页
作者简介
Breathtaking in its simplicity and profound in its impact, "Key Performance Indicators" (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy.